Effective Date: November 24, 2025

This Privacy Policy describes how Trivonza LLC (referred to as "Trivonza LLC," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from https://trivonza.com/ (the "Site").

Trivonza LLC is committed to protecting your privacy and ensuring a secure online experience. We operate as a Limited liability company LLC and are dedicated to transparent data practices.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

A. Personal Information You Provide to Us: When you visit the Site, make a purchase, or contact us, you may provide us with certain personally identifiable information. This includes:

  • Contact Information: Name, shipping address, billing address, email address, phone number.
  • Order Information: Details about the products you purchase, transaction history.
  • Payment Information: While we do not directly store your full payment card details, we collect limited information required to process your payment through secure third-party payment gateways. This may include card type and partial card numbers for identification purposes.
  • Account Information: If you create an account on our Site, we collect your username and password.
  • Communications: Information you provide when you communicate with us via email (support@trivonza.com) or phone (+1 502 384 5385).

B. Information Collected Automatically (Device Information): When you access our Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This "Device Information" may include:

  • Browser and Device Data: Web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Data: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site (e.g., clicks, scrolls, session duration).
  • Cookies: Small data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

2. How We Use Your Information

We use the Personal Information we collect for various purposes, including to:

  • Fulfill Orders: Process your purchases, arrange for shipping, and provide you with invoices and order confirmations.
  • Customer Service: Communicate with you about your orders, respond to your inquiries, and provide support.
  • Improve Our Site: Analyze how customers browse and interact with our Site to enhance user experience, products, and services.
  • Marketing & Promotions: With your consent, send you marketing communications about our products, services, and promotions. You can opt-out of these communications at any time.
  • Security & Fraud Prevention: Screen orders for potential risk or fraud and ensure the security of our Site.
  • Legal Compliance: Comply with applicable laws, regulations, and legal requests.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business and provide our services, as described above. These third parties include:

  • E-commerce Platform: We use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here: https://woocommerce.com/privacy-policy/.
  • Payment Processors: We use third-party payment gateways (like Paypal/Stripe and providers for Credit/Debit Cards such as Visa, Mastercard, Amex) to securely process payments. Your payment information is directly handled by these compliant service providers, and we do not store sensitive payment card data on our servers.
  • Shipping Carriers: We share your name, address, and contact information with shipping companies to deliver your orders.
  • Analytics Providers: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • Legal & Law Enforcement: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell your Personal Information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Your Rights and Choices

You have certain rights regarding your Personal Information:

  • Access & Correction: You have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. Please contact us using the contact information below to exercise this right.
  • Opt-out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email.
  • Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we see a "Do Not Track" signal from your browser.
  • Cookie Preferences: Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.

7. Security of Your Information

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will take steps to remove such information from our systems.

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail at the details below:

Trivonza LLC 

Email: support@trivonza.com 

Phone: +1 502 384 5385 

Address: 3801 Mall Rd Suite 105, Lexington, Kentucky 40503, United states 

Customer Service Hours: Monday-Friday 9AM-5PM EST